Delivery Information
Order Processing
Processing Time:
Due to a high volume of orders, processing may take 2–3 business days. We appreciate your patience
Order Confirmation:
After placing your order, you will receive a confirmation email with your order details.
Shipping Methods & Delivery Times
Standard Shipping:
Orders typically arrive within 5–7 business days after processing.
Expedited Shipping:
Available upon request. Delivery occurs within 2–3 business days after processing.
Shipping Rates
Standard Shipping:
Rates are calculated at checkout based on the item’s weight and dimensions.
Expedited Shipping:
Optional and subject to additional charges, calculated at checkout.
Shipping Restrictions
- Domestic Shipping: Available within the continental United States.
- International Shipping: Unavailable at this time.
Order Tracking
You’ll receive an email with tracking information once your order has shipped, so you can follow its journey.
Delivery Issues
Delayed or Lost Orders:
If your order hasn’t arrived within the estimated window, please contact us for support.
Damaged Items:
If your order arrives damaged, please keep all packaging and notify us immediately so we can start a claim.
Returns & Refunds
Return Window:
We accept returns within 30 days of delivery if you’ve changed your mind.
Return Conditions:
Items must be:
- Unused
- In original packaging
- In resellable condition
Return Shipping:
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds:
Once we receive and inspect your return, we’ll process a refund to your original payment method or offer store credit.